Often, Organizational Transformation happens in waves (flavor of the month) where external consultants introduce solutions. Time and again, history has shown that external solutions often do not bring the promised value to their organization because of the way these solutions are operationalized. Therefore, GOL recommends that organizations modify their way of work as a daily commitment coached by managers. There is a
Causation between the way of work and the organizational capabilities needed to resolve various challenges.
Managers would act as the coaches of their employees, empowering them to modify their way of work daily scientifically to grow towards resolving ever-changing challenges. It’s about elevating the way of work over the work itself.
Rather than viewing the work as automatic execution, employees learn daily through experimentation better ways of work based on scientific evidence instead of conjecture.
Managers are the coaches for their people daily, teaching them scientific thinking patterns and enabling experimenting that would lead to quantitative improvements —yes, redefining the relationship between managers and their employees as a coaching interaction. However, the coaching we propose is based on scientific patterns and routines practiced in organizations from various industries.
It’s an unending journey of daily practicing, learning, adapting, reflecting, measuring scientifically, and interacting using tested patterns to resolve our dynamic challenges scientifically.
Growth Through Organizational Learning 